Carers Direct

Website: www.nhs.uk/carersdirect

Tel: 0808 802 0202

Carers Direct is a practical and comprehensive information, advice and support service for carers.

Call the Carers Direct helpline if you need help with your caring role and want to talk to someone about what options are available to you. The helpline advisers can give you information to help you make decisions about your personal support needs and the needs of the person you're looking after. This information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education.

The helpline staff will also tell you how to complain if anything goes wrong with any of the services you use or put you in contact with your local authority or NHS services. Our helpline advisers can put you in touch with specialist national or local sources of help, including social care, health and self-help networks and resources.